Payment and Return Policy

PAYMENTS

 

I accept the following payment methods in my online store:

• Credit Card

• Debit Card

• PayPal

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Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.

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RETURNS

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As I provide clear and accurate images of my pieces along with material descriptions and dimensions, once a piece is purchased, I am unable to offer refunds or returns, including gift cards. Orders can be cancelled within 24 hours of the initial purchase. If you have any questions prior to a purchase, please contact me.

 

Exchanges or shop credit will be considered on a case by case basis.  If an exchange is allowed, any additional shipping costs will be paid by the customer.  The purchased piece must arrive back to me in perfect condition, just as it was sent to you and must be sent in its original packaging with tracking and insurance. I am unable to refund/reship packages that are still in transit; this includes packages that the USPS has denoted “In Transit, Arriving Late”. If a package is lost, stolen or damaged, Wired & Stoned is NOT responsible and the customer is no longer eligible for a refund.

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Although I don’t allow refunds or returns, if you aren’t satisfied with your purchase, please contact me and I will do all that I can to make things right. You are the reason that I am able to be here and I truly value your support. You can always contact me with any questions at Wired_Stoned@yahoo.com.